Orlando J.
Senior IT Specialist
Open to offersNew to PlatformAbout
Orlando Jr. P. is an IT Specialist with over 8 years of practical experience supporting technology environments across companies in sectors such as natural products (Elemie Naturals Inc.), healthcare IT (Practo Inc.), business process outsourcing (Sykes), and consulting (Accenture, Collabera). He has managed and administered Windows Server 2016 environments, handled network operations including Ubiquity firewall/router configuration, VPN server administration, and Office 365 administration. In previous roles, Orlando Jr. P. implemented and maintained technical infrastructure, led process improvements, supported ERP and legacy system migrations, and oversaw project management for software implementations. His background includes troubleshooting hardware, managing company websites, and developing systems reports using programming tools like VB.Net, PHP, and MySQL.
Experience
IT Specialist
Elemie Naturals Inc. · 2021 — 2022Administered Office 365 and managed the company's website. Oversaw the administration of virtual environment applications, collaborated with team members on SharePoint, and participated in project management for the ERP system development. Handled troubleshooting and repair of laptops and desktops, updated JIRA, and audited files on the shared drive. Led the migration of the legacy system to a new banking management system and trained users on system operation.IT Specialist
null · 2022 — PresentManaged Windows Server 2016 and the configuration of the Ubiquity firewall. Monitored the company network and assets, created IT department policies, and oversaw network administration.Implementation Specialist
Practo Inc. · 2019 — 2020Supervised the administration of Office 365 and virtual environment applications. Managed the company's website and ensured proper troubleshooting and repair of hardware. Conducted audits on shared drives, processed payroll surveys, and configured hospital management software. Developed project timelines and modified system reports using FTL. Collaborated with various team members and responded to user requests.Technical Support
Sykes · 2017 — 2019Provided technical support to students and educators for website access, addressing content issues and bugs. Engaged in chat support and managed the updating of support tickets.Security Associate
Accenture · 2015 — 2017Handled recertification of user access on applications such as JIRA, AD, and MIS. Managed email confirmations with users' managers regarding access status and normalized raw data from reports produced by the company’s systems. Reported team progress to clients.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceSTI College Recto · 2011 — 2015
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