Oualid R.
Junior Administrative Support Specialist
Open to offersNew to PlatformAbout
Oualid R. is an accomplished professional specializing in Administrative Support and Customer Service, based in Rabat, Morocco. With substantial experience in front-office management and maintaining high service standards, he has effectively handled daily operations and coordinated activities. Currently, as a Reception and Delivery Employee & Administrative Assistant at Association Abdedaim & Marco Yemen, he welcomes and assists over 30 visitors daily and coordinates more than 20 daily deliveries. Oualid is adept at using Microsoft Office for managing records and providing efficient customer service. His role also involves preparing key documents and designing digital materials with Canva and Adobe Photoshop to fulfill customer requests. Previously, he contributed as a Records Management Intern at the Court Palace of Justice, where he maintained confidentiality and supported workflow efficiency. Oualid is pursuing a Bachelor's Degree in English Studies and holds a diploma in Languages and Translation. Fluent in multiple languages, his skills are complemented by an education in office and computer operations.
Experience
Community Volunteer
Association AFAK Pour Nouvelle Génération · 2023 — 2024Provided information, guidance, and customer support to over 40 participants and visitors daily. Coordinated more than 5 weekly community activities while ensuring a safe and organized environment. Collaborated with over 10 staff members and volunteers to facilitate daily operations, manage event logistics, and engage participants.Records Management Intern & Archive Assistant
Court Palace of Justice · 2023 — 2023Organized and archived over 100 legal documents each week with precision. Processed confidential court records while ensuring data confidentiality. Supported judges and lawyers by assisting with administrative tasks on a daily basis. Maintained both manual and digital filing systems for effective document retrieval. Contributed to office documentation and records management.Reception and Delivery Employee & Administrative Assistant
Association Abdedaim & Marco Yemen · 2022 — PresentProvided professional front-desk support by welcoming and assisting over 30 visitors and customers each day, while addressing customer inquiries. Coordinated more than 20 daily deliveries and maintained precise shipment and inventory records using Microsoft Office. Worked collaboratively with internal teams to enhance workflow efficiency and ensure timely operations, delivering high-quality customer service. Assisted over 20 customers daily with online applications and digital administrative services. Prepared and maintained upwards of 50 documents weekly utilizing Microsoft Word, Excel, and PowerPoint. Entered, verified, and managed customer information with a focus on accuracy and confidentiality. Created digital materials with Canva and Adobe Photoshop to meet customer needs. Offered administrative support, addressed customer inquiries, and effectively managed multiple tasks to meet daily deadlines.
Skills & Expertise
Education
- Bachelor's Degree in English Studies (In Progress)Mohammed V University (UM5) · 2025 — 2028
- Diploma in Languages and TranslationLinguistics University of Nizhny Novgorod (NGLU) · 2020 — 2021
- High School DiplomaPrivate School · 2018 — 2019
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