Owenjey S.

Owenjey S. is an experienced Virtual Assistant Specialist in CSR & Administrative Assistance with a background supporting U.S.-based companies in customer service, technical support, and administrative functions. He has worked across telecommunications, B2B services, legal intake, and online education industries, delivering services such as appointment setting, account documentation, customer support, and technical troubleshooting for platforms like T-Mobile, AT&T, and Vector Solutions. Owenjey managed client interactions through channels including email, phone, chat, and ticketing systems, and utilized major platforms such as Salesforce, Google Workspace, and various CRM tools. His leadership experience includes supervising appointment-setting teams and coaching on communication and conversions while tracking KPIs such as pipeline value and client retention for Speedkit B2B campaigns. Owenjey is proficient in handling administrative responsibilities, data entry, and scheduling, supporting both individual professionals and teams in dynamic environments.