Pal J.

Pal J. is an empathetic and results-driven professional based in Laguna, Philippines, specializing in telemarketing and chat support. With experience at Ellison Medicare as a Telemarketer, Pal engages in high-volume outbound communication, building trust and rapport with clients. Pal efficiently identifies client needs and offers appropriate solutions while maintaining accurate records and handling sensitive information. At Mattheuse Perfume Trading, Pal excelled as a Social Media Manager and Chat Support representative, providing real-time text-based customer support on platforms like Facebook, Instagram, and TikTok. By employing strong skills in CRM Systems and dialers, Pal converts inquiries into sales opportunities, demonstrating proficiency in tools such as Canva, Adobe Photoshop, Meta Business Suite, Microsoft Office, and Google Workspace. Pal's approach combines active listening and emotional awareness, delivering effective conflict resolution and building client engagement through strong text communication. Pal's educational foundation from the Alternative Learning System reflects a commitment to lifelong learning and professional ethics.