Paloma N.
Mid-Level Resource Operations Manager
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Paloma N. is an accomplished Operations and Resource Manager based in Buenos Aires, Argentina, with a robust background in staffing, data operations, and workflow optimization within the creative industries. At Superside, she serves as the Resource Operations Lead for the Bloom Business Unit, overseeing staffing strategy and capacity planning for approximately 150 SMB accounts. Paloma has been instrumental in enhancing operational efficiency by developing data tools in Google Sheets and Notion, improving visibility and decision-making. Previously, she contributed to Monks on the General Motors account, where she revolutionized time tracking and onboarding processes, achieving an 80% improvement in reporting speed. As an Executive Producer & Project Manager for the "País Federal" Program on Televisión Pública & Radio Nacional, she managed a diverse team, fostering collaboration across Argentina. Her expertise is fortified by skills in resource planning, data tracking, and reporting automation, complemented by advanced proficiency in Google Workspace and Notion.
Experience
Resource Operations Lead
Superside · 2026 — PresentOversaw resource operations for Bloom Business Unit, focusing on staffing strategy and capacity planning across multiple studios. Created and launched a company-wide PTO tracker using Google Sheets and Omni to enhance visibility and operational efficiency. Designed data tools in Google Sheets and Notion for tracking capacity and resourcing metrics. Developed standard operating procedures (SOPs) to improve operations and facilitate cross-team collaboration.Associate Resource Manager
Superside · 2025 — 2026Co-managed day-to-day resource staffing for over 20 client accounts monthly, addressing multiple time zones. Collaborated with Creative Project Managers to align talent assignments based on specific skills and deadlines. Maintained staffing data and reviewed creative portfolios to ensure quality and inform planning.Operations Coordinator
Monks – General Motors account (Cadillac, GMC, Buick, Chevrolet) · 2024 — 2025Created a custom time tracking system using Google Sheets and NetSuite, enhancing reporting speed and accuracy for month-end reconciliations. Automated the onboarding process with Monday.com, integrating templates to support team expansion. Developed audit dashboards and reports to track hour logging and ensure informed decision-making. Worked with Finance to guarantee accurate billing and contributed to budget management.Executive Producer & Project Manager
“País Federal” Program – Televisión Pública & Radio Nacional · 2022 — 2024Led a team of 15 to enhance collaboration and productivity in production workflows. Managed relationships with production companies and stakeholders throughout Argentina. Produced various media formats including reports and scripts to support content strategy.
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