Pamela N.
Junior Financial Analyst
Open to offersNew to PlatformAbout
Pamela N. is an accomplished political science graduate from Nnamdi Azikiwe University in Akwa, Nigeria, with robust experience in finance and customer service across the health and commercial sectors. Her tenure as a National Youth Service Corps (NYSC) Intern at the Ministry of Health in River State involved meticulous financial management, including the preparation and maintenance of over 100 financial records, processing of 50+ financial documents monthly, and overseeing transactions worth over ₦1 million. Pamela's skills in Microsoft Excel were pivotal in supporting monthly and annual financial closing activities. At Anico International Company in Lagos, Pamela excelled as a Graduate Intern in the sales department, where she trained and managed a team, maintained client relations with over 100 monthly engagements, and improved team performance through effective sales training. Her experience emphasizes her capabilities in financial documentation, customer service, and a proven ability to enhance operational efficiency.
Experience
National Youth Service Corps (NYSC) Intern
MINISTRY OF HEALTH · 2025 — 2026Assisted in the preparation and maintenance of over 100 financial records and reports with attention to detail. Processed more than 50 invoices, receipts, payments, and expense claims each month, ensuring proper documentation. Recorded and reconciled daily financial transactions exceeding ₦1 million using accounting software and Microsoft Excel. Supported monthly and annual financial closing activities, facilitating adherence to reporting deadlines. Maintained and organized over 500 financial documents to ensure compliance with company policies and audit standards. Assisted in accounts payable and receivable processes to track and reconcile outstanding balances. Collaborated with senior accountants to enhance financial reporting processes, fostering operational efficiency and reducing errors in record-keeping.Graduate Intern – Sales Manager
Anico International Company · 2023 — 2025Implemented sales training for over 10 new staff members to improve team performance and service delivery. Managed more than 50 customer inquiries weekly through various channels, upholding high standards of customer support. Processed over 100 orders, returns, and refunds each month, ensuring compliance with company procedures and accurate record-keeping. Supported the onboarding and training of over 5 customer service representatives to facilitate their integration into the organization. Collaborated with team members to resolve over 95% of client issues within set timelines, enhancing customer satisfaction. Maintained professional engagement with more than 100 clients monthly to ensure positive customer experiences and strong business relationships.
Skills & Expertise
Education
- Bachelor of Science - Political ScienceNnamdi Azikiwe University · 2019 — 2023
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