Pamela T.
Mid-Level Executive Assistant
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Pamela T., a seasoned Virtual Assistant and Executive & Administrative Support professional with over 14 years of experience, has significantly contributed to industries spanning engineering, construction, and sales across the UAE and the Philippines. As a Project Management Coordination Specialist at Invicta Anara Contracting LLC SOC in Dubai, she excels in supporting project execution by coordinating with project engineers and managers, managing project documentation, and facilitating logistics and procurement activities. Her expertise extends to handling executive calendars, travel arrangements, and confidential communication. Prior experience at Parla by Ersah DMCC and Pytha 3D CAD System highlights her adeptness at sales coordination and customer communication. Pamela’s career began in the dynamic environment of the Dubai Metro project with Obayashi Corporation, honing her administrative skills. She holds a Bachelor’s degree in Office Administration and certifications in HR Management, underscoring her commitment to professional excellence.
Experience
Project Coordinator | HR & Admin Executive | Executive Assistant
INVICTA ANARA CONTRACTING LLC SOC · 2018 — PresentFacilitated collaboration with project engineers, managers, suppliers, and clients to ensure project execution and daily operations. Oversaw project documentation including quotations, invoices, contracts, tender submissions, and project files. Monitored project communications and coordinated follow-ups with both internal departments and external stakeholders. Organized meetings, drafted meeting minutes, and tracked action items to support timely project delivery. Managed executive duties encompassing calendar oversight, travel planning, hotel arrangements, and confidential correspondence. Administered various operations such as license management, visa processing, insurance renewals, office upkeep, and vendor relations. Handled logistics coordination, shipment documentation, courier processes, and procurement tasks. Maintained personnel records, including leave tracking,Administrative Assistant
PARLA BY ERSAH DMCC · 2017 — 2017Managed the coordination of production schedules, shipments, and logistics services. Engaged with clients to update them regarding order statuses, deliveries, and payment follow-ups. Prepared essential financial documents such as quotations, invoices, receipts, and payment vouchers. Organized the Director's schedule, travel arrangements, and various administrative tasks. Supported office workflows, including HR and administrative coordination. Maintained filing systems and compiled weekly operational reports.General Office Sales Administrator
PYTHA 3D CAD SYSTEM · 2014 — 2017Oversaw the coordination of client projects and ensured the upkeep of project documentation and related databases. Scheduled meetings, product demonstrations, and sales presentations for the sales team. Assisted in sales administration activities, focusing on quotations, invoices, LPOs, and customer follow-ups. Managed events and exhibitions held at Dubai World Trade Centre. Supported HR functions, including recruitment, payroll, visa processing, leave management, and travel planning. Responded to customer inquiries, provided updates on products, and delivered administrative assistance to the team.Senior Customer Service Executive
INTELENET / SERCO · 2011 — 2014Handled inbound and outbound customer calls for reservations, booking confirmations, and payment processing. Organized appointment scheduling and bookings to meet customer needs and support sales presentations. Assisted customers with inquiries related to packages, pricing, availability, and promotional offers. Employed sales techniques and upselling methods to enhance bookings and improve client interaction. Maintained accurate records of customer information and efficiently managed booking systems. Delivered exceptional customer service in a dynamic call center environment.HSE Office Administrator
OBAYASHI CORPORATION JTMJV DUBAI METRO · 2006 — 2010Supported administrative functions for prominent infrastructure and construction projects. Coordinated site visits, meetings, safety inductions, and necessary documentation. Managed processes related to purchase orders, invoices, office supplies, and project records. Assisted HR and administrative teams with staff coordination and documentation. Liaised with suppliers and internal departments to fulfill project needs.
Skills & Expertise
Education
- Bachelor of Science in Office AdministrationPhilippine Christian University · 2023 — 2024
- Bachelor of Science in Tourism – Major in Airline OperationsPATTS College of Aeronautics · 1999 — 2001