Pandora K.
Mid-Level B2B Sales Account Manager
Open to offersNew to PlatformAbout
Pandora K. is an accomplished Business Development B2B Sales Account Manager with extensive experience in Customer Success Management across diverse industries including SaaS, foodtech, and edtech. Her robust proficiency in CRM systems such as Dynamics365 underpins her effectiveness in client onboarding, portfolio management, and fostering long-term client relations. At Restomax, she excelled as a Customer Success Manager, driving strategic goals and ensuring maximum client value through innovative solutions. As a Partner Growth Specialist at Too Good To Go, she effectively managed partner portfolios, enhancing customer loyalty and reducing food waste through a cloud-based platform. Pandora's role at VEX Solutions and PeopleCert further honed her ability to build B2B sales pipelines and improve client retention through strategic prospecting and market analysis. Her multilingual capacity, including fluency in English and French, supports her international business engagements.
Experience
Customer Success Manager
Restomax · 2024 — 2025Focus on building strong partnerships and providing innovative solutions that enhance customer success. Establish effective customer onboarding processes and align strategic goals to maximize service value.Partner Growth Specialist
Too Good To Go · 2024 — 2024Manage a varied customer portfolio, overseeing onboarding, strategic goal setting, and support to ensure customer satisfaction and retention. Utilize problem-solving and communication skills to deliver value and innovation.Account Manager
VEX Solutions · 2023 — 2023Engage in B2B sales activities by reaching out to new leads and establishing relationships with existing clients. Conduct client demand analysis to recommend suitable services and manage contract establishment and renewals.Business Development Associate
PeopleCert · 2023 — 2023Focus on building sales by prospecting new clients through targeted outreach. Analyze market trends to identify business opportunities and guide clients through the sales process up to contract signing.Customer Service Agent
PeopleCert · 2022 — 2023Provide customer support via call center, chat, and email. Troubleshoot issues, assist users with technical problems, and offer remote support for hardware and software difficulties.Customer Service Representative
Teleperformance · 2021 — 2021Conduct client operations across various departments including Apple iOS and Aftersales.Assistant to the Head of Unit
EU COMMISSION · 2012 — 2018Coordinate inter-service processes related to the Discharge and manage administrative tasks such as correspondence and agenda organization. Oversee meeting arrangements and manage personnel missions.SRG Representative for Northern Europe
Open University Students Association · 2015 — 2017Act as the representative for Northern European students to the Senate of the Open University Students Association.Administrative Assistant
Athanasios Karalis Pharmacy · 2005 — 2010Provide general administrative support including document submission for reimbursements and management of patient files while archiving pharmacy records.
Skills & Expertise
Education
- Psychology StudiesThe Open University · 2015 — 2018
- No certificationUFR LETRES MODERNES, UNIVERSITE DE CHARLES DE GAULLE-LILLE 3 · 2010 — 2013
- C.E.S.S.1st Unitary High School of Trikala · 2002 — 2005
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