Paominsei K.

Paominsei K. is a dedicated and meticulous professional with a strong foundation in Customer Support and Back-Office Operations. With international exposure, Paominsei excels in customer interactions, technical assistance, and data support, showcasing a keen ability to resolve user issues while maintaining organizational performance metrics. During the tenure at Teleperformance Global Business Private Limited in Mumbai, Paominsei managed back-office workflows and ensured precise handling of employee documents and settlement records, strictly adhering to company policies. Previously, as a Frontline Technical Support Advisor for the Optus account at 24/7 Customer Pvt. Ltd. in Bengaluru, Paominsei was instrumental in troubleshooting network complications, guiding users through diagnostic procedures, and ensuring customer satisfaction was maintained as per day-to-day key performance metrics. Paominsei brings comprehensive skills in Technical Troubleshooting, Data Entry & Verification, and functional competencies in SLA compliance and client communication.