Patience A.
Mid-Level Social Media Marketing Specialist
Open to offersNew to PlatformAbout
Patience A., a seasoned Customer Service Representative and Social Media Marketer, thrives in digital marketing and customer engagement. At Optiva Capital Partners, she excelled as a Business Development Trainee, where she connected with High-Net-Worth Individuals for investment and global mobility solutions. Her role involved market research, lead generation, and maintaining client relationships through effective communication. Previously, as a Marketing and Ads Manager at Marela Sky Travels International, she managed social media strategies, optimized advertising campaigns, and increased brand awareness. Patience worked closely with the CEO, providing administrative support and executing digital marketing campaigns. Her foundation in customer service was honed at Nasal Favour Luxury Bags Collection, delivering exceptional service and maintaining sales records. She holds a Higher National Diploma in Business Administration and Management, complemented by a Digital Marketing Certificate from New Horizons. With accolades like Best Sales Person of the Year in 2024, she consistently surpasses engagement and sales targets.
Experience
Business Development Trainee
Optiva Capital Partners · 2023 — 2025Engaged with potential clients through direct outreach, digital marketing, and social media. Identified High-Net-Worth Individuals (HNWIs) and Ultra-High-Net-Worth Individuals (UHNWIs) to offer investment and global mobility solutions. Provided accurate product information and professional support in response to customer inquiries. Fostered strong client relationships via effective communication and timely follow-ups. Collaborated with the sales team to enhance customer satisfaction and achieve targets while maintaining records of customer interactions using CRM tools.Marketing Manager | Ads Manager | Executive Assistant
Marela Sky Travels International · 2022 — 2022Oversaw the company’s presence on Facebook, Instagram, and other social media platforms. Developed, executed, and optimized paid advertising campaigns using Meta Ads Manager, monitoring performance to enhance reach and engagement. Crafted marketing strategies to promote travel, visa, and study-abroad services and addressed customer inquiries across digital channels. Increased brand awareness and consumer engagement through online advertising and content marketing. Assisted the CEO with various administrative tasks, including scheduling and report generation, while fostering relationships with travel agents and service providers.Sales & Customer Service Representative
Nasal Favour Luxury Bags Collection · 2013 — 2019Helped customers select products and processed payments, addressing any complaints that arose. Maintained strong customer relationships while managing daily sales records and providing inventory support.Childcare Provider / Family Support Assistant
Private Family · 2019 — 2019Established positive relationships with children and parents through effective communication. Organized daily schedules and routines, ensuring safety and emotional support for the children. Assisted with educational activities and resolved daily challenges efficiently while maintaining a safe environment.
Skills & Expertise
Education
- Higher National Diploma (HND) Business Administration and ManagementAkanu Ibiam Federal Polytechnic, Unwana, Ebonyi state · — — 2019
- National Diploma (ND) Business Administration and ManagementFidel Polytechnic, Benue State · — — 2015
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