Patricia L.

Patricia R. is a dedicated Virtual Assistant renowned for maintaining organization and supporting efficiency in varied business contexts. Excelled at time management and executing tasks with precision, Patricia has adeptly managed Inbound and Outbound calls, excelling in industries like healthcare and customer service. At Optum Global Solutions, she assisted U.S. healthcare providers with insurance verification, specializing in E&I, MNR, and UMR plans while delivering web and customer support. In her role as a Sales Representative at Sandler Partners, Patricia focused on service renewals and customer satisfaction through effective communication and problem resolution. Leading as a Customer Service Specialist at Clinica Prime, she oversaw operations across multiple branches, balancing online inquiries, appointment settings, and team coordination seamlessly. Her expertise in CRM Management and high call volume efficiency underscores her commitment to operational excellence and client rapport-building.