Patricia S.

Patricia S. is an experienced customer service and recruitment professional with a background supporting telecommunications and business management domains. At ProbeCX, Foundever, and Collective Solution, Patricia delivered step-by-step technical support via phone and email support platforms, resolving service issues, managing warranty claims, and handling shipping logistics for timely customer resolutions. Her work included providing technical and billing support for Verizon Wireless, addressing mobile, internet, and device connectivity concerns while ensuring high customer satisfaction and accurate customer records. As a Senior Recruiter at Teamrecruit, Patricia utilized applicant tracking systems (ATS) like Salesforce and Bullhorn to source and screen candidates, coordinate interviews, and collaborate with hiring managers for effective recruitment. With additional experience supervising teams at IQOR Sta. Rosa, she facilitated onboarding, conducted performance coaching, and managed promotional rebate processes in high-volume environments.