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Patricia J. — Mid-Level Premium Auditor from Philippines

Patricia J.

Mid-Level Premium Auditor

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Patricia J. is a versatile healthcare and audit professional with a diverse background in nursing and finance. As an Aesthetic Nurse at the Makeover Salon and Aesthetic Center, she effectively manages patient registration, assists in aesthetic procedures, collects payments, and handles appointments. Patricia's role also involves maintaining medical equipment through autoclave and sterilization, as well as training staff in clinic operations. Additionally, as an After Hours Support & Admin Coordinator for QSSS Disability Support, an Australian company, she excels in responding to staff absences, coordinating support staff, ensuring smooth operations, and managing administrative tasks like data entry and report preparation. Patricia's past experience as a Premium Auditor with Brown And Joseph and Accelevant Premium Audit highlights her ability to review policyholder records, maintain customer relations, and utilize advanced Excel skills for financial audits. Her efficient and professional service delivery is underscored by her work at K N Chin Clinic and Ezyhealth Media, where her responsibilities included managing patient care, dispensing medication, processing insurance claims, and performing medical procedures like blood taking and spirometry. With a robust educational background from Far Eastern University, she brings strong organizational skills and proficiency in Microsoft Office, Clinic Manager, and Excel to her multifaceted roles.

Experience

  • After Hours Support & Admin Coordinator (Part-time)

    QSSS Disability Support (Australian Based Company) · 2025 — 2026
    Responded to after-hours notifications about staff absences or last-minute shift cancellations. Sourced and coordinated available support staff for vacant shifts while ensuring service continuity. Communicated promptly with clients, on-duty staff, and internal stakeholders. Documented incidents and actions in internal systems and provided administrative support during quiet periods, including data entry and inbox management.
  • Aesthetic Nurse (Part-time)

    Makeover Salon and Aesthetic Center · 2024 — Present
    Registered patients, assisted in aesthetic procedures, and collected payments via various methods. Managed appointments and inquiries through phone or email, assisted in the consultation room, and performed autoclaving and sterilization of medical equipment. Conducted blood draws and trained clinic staff on standard operating procedures.
  • Premium Auditor (Accounts Officer 1)

    Brown And Joseph CPAudit · 2023 — 2024
    Reviewed policyholders' payroll, accounting, and financial records to finalize exposures on auditable commercial lines policies. Evaluated business operations for correct classifications affecting insurability. Maintained positive customer relationships and provided technical expertise. Discussed audit findings with insureds to ensure understanding and promote a professional customer experience.
  • Telephone Premium Auditor

    Accelevant Premium Audit · 2021 — 2023
    Assessed policyholders' payroll and financial records to establish final exposures on commercial lines policies. Reviewed business operations for accurate classification concerning insurability and maintained strong customer relationships. Communicated audit findings and ensured adherence to manual rules and risk classification while completing audits promptly.
  • Clinic Nurse Assistant

    K N Chin Clinic & Associates Pte Ltd · 2018 — Present
    Registered patients and executed doctor's orders using the Clinic Assist program. Dispensed medications according to doctor’s instructions and collected payments. Processed claims from various insurance panels and managed appointments and inquiries. Assisted in medical procedures and conducted sterilization of equipment while training staff on clinic protocols.
  • Clinic Anchor

    Ministry of Medicine Pte. Ltd. · 2016 — 2018
    Registered patients and carried out doctor's orders using the Clinic Assist program. Dispensed medications and collected payments. Processed insurance claims while handling appointments and inquiries. Assisted in various procedures and maintained sterilization of medical equipment.
  • Clinic Assistant

    Prohealth Medical Group Pte. Ltd. · 2016 — 2016
    Managed patient registration and executed doctor's orders with the Medi2000 program. Dispensed medications and processed payments. Handled insurance claims and managed inquiries through phone or email. Assisted in medical procedures and performed sterilization of equipment.
  • Clinic Assistant

    Q Medical Clinic (RV) Pte. Ltd · 2015 — 2016
    Registered patients and followed doctor's orders utilizing the Clinic Assist program. Dispensed medications, processed insurance claims, and collected payments. Conducted daily and monthly reporting while managing patient inquiries and assisting in medical procedures.
  • Clinic Nurse - Health Care Executive

    Ezyhealth Media Pte. Ltd., Singapore · 2011 — 2015
    Registered patients and executed doctor's orders utilizing the Clinic Manager program. Conducted general measurements and assisted with procedures during surgeries. Performed administrative tasks, including telephone answering, and maintained patient records and supplies.
  • Administrative Assistant/Claims Executive

    Ezyhealth Holdings Pte. Ltd. Singapore · 2011 — 2011
    Provided temporary support to the Claims Department, analyzed claims for policy coverage, and managed client payments. Handled inquiries efficiently and maintained client files while assisting with other tasks as required.
  • Relay Operator

    Stellar Global Solutions Philippines · 2010 — 2011
    Provided communication assistance to North American-based individuals with speech and hearing impairments through chat protocol.
  • English Teacher (Online)

    Popcorn English Philippines · 2009 — 2010
    Managed scheduled online English teaching sessions for students, maintaining high teaching standards. Identified student needs and delivered engaging lessons across different age groups.
  • Operations Associate

    HSBC Electronic Data Processing (Philippines), Inc. · 2008 — 2009
    Handled customer calls in a call center setting, ensuring high-quality service while resolving inquiries. Managed account relationships and conducted research for customer follow-ups.
  • English Teacher (Online)

    Tongkeun Call Service Philippines · 2008 — 2008
    Conducted scheduled online English lessons for students, ensuring engagement and adhering to high teaching standards. Adapted instruction to meet the needs of various age groups.
  • Administrative Nurse Assistant

    National Kidney and Transplant Institute Philippines · 2005 — 2008
    Assisted the Head Nurse with administrative tasks, monitored ward supplies, and maintained patient records. Engaged in patient reception and facilitated communication among staff and departments.