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Patricia L. — Junior Clinical and E-Commerce Assistant from Philippines

Patricia L.

Junior Clinical and E-Commerce Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Patricia L. is a dedicated psychology graduate with specialized experience in both healthcare and e-commerce. Based in Quezon City, Metro Manila, Patricia honed her clinical skills as a Clinical Assistant at the Philippine Mental Health Association, where she expertly managed appointment scheduling, teleconsultations, and offered immediate psychological first aid. Her meticulous attention to confidentiality and proficient management of patient records complimented her role. Patricia has also contributed significantly to e-commerce operations at Future Stakes, handling Shopify processes such as order processing and inventory management. Additionally, her psychology internship provided her experience in psychological assessments and patient onboarding. A graduate of Miriam College, Patricia's academic foundation is supported by her technical proficiency in Microsoft Office and Google Workspace, alongside her communication skills in both English and Filipino.

Experience

  • Clinical Assistant

    Philippine Mental Health Association, Inc. · 2024 — Present
    Acted as the primary contact for patients, clients, and visitors at the clinic. Handled appointment scheduling and inquiries through various channels including phone, email, website, and in-person. Managed teleconsultations for three psychiatrists and facilitated onsite consultations. Provided immediate psychological first aid and triage support to address urgent client needs. Ensured confidentiality while maintaining patient records. Oversaw inventory, storage, and distribution of free medications to eligible patients, and processed payments along with income reports.
  • E-Commerce Sales and Operations Assistant

    Future Stakes · 2023 — 2024
    Managed daily tasks on Shopify, focusing on order processing, courier booking, and payment tracking. Monitored inventory levels and produced timely stock replenishment reports. Updated and maintained product listings across multiple e-commerce platforms, including Shopee, Lazada, Tiktok, and Shopify. Worked in collaboration with fulfillment teams to guarantee accurate deliveries for various brands.
  • Clinical Psychology Intern

    Philippine Medical Tests System · 2022 — 2023
    Performed psychological assessments and scoring of tests for patients. Conducted individual interviews and managed the onboarding process for new patients. Assisted licensed psychologists with analysis and reporting of findings.

Skills & Expertise

Education

  • Bachelor of Science in Psychology (Pre-medicine Track)
    Miriam College · 2019 — 2023
  • Senior High School - Science, Technology, Engineering, and Mathematics (STEM) strand
    Far Eastern University - Diliman · 2017 — 2019

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