Patricia B.

Patricia S. is an accomplished professional specializing in customer service and technical support, with extensive experience in managing high-volume interactions and resolving intricate account issues. At TPG Telecom, she served as a Customer and Technical Support Representative, where she expertly delivered technical troubleshooting and online support for customer account access issues. During her tenure at The Results CX, Patricia excelled as a Customer Service Representative, handling inquiries about billing, account details, and service information with effective communication and ensured compliance with company policies while maintaining high service quality. She also imparted knowledge as an English Teacher at Manuel S. Enverga Institute Foundation Inc., teaching grammar, communication skills, reading, and writing, and developing lessons to foster learning. Patricia holds a Bachelor of Secondary Education from Laguna State Polytechnic University and has successfully completed the Licensure Exam for Teachers (LET).