Patrick J.

Patrick J. is a seasoned professional with extensive experience in sales operations management across various industries. He served as a Sales Operations Manager at Metroaire Trading, where he was responsible for streamlining sales workflows, implementing best practices, and managing cross-functional collaboration with departments like marketing and finance. Additionally, Patrick demonstrated his prowess in process optimization and performance analysis by tracking KPIs and managing sales pipelines. His tenure at Alorica as a CSR Financial Specialist Level 4 provided him with skills in technical support and fraud management, translating to improved customer satisfaction and advocacy. With a Bachelor of Science in Business Administration majoring in Marketing Management from Bestlink College of the Philippines, he combines academic insights with practical experience to drive operational excellence and customer-centric solutions.