Paul R.
Mid-Level Cybersecurity Project Manager
Open to offersNew to PlatformAbout
Paul Ryan F. is an accomplished Project Management and Service Delivery professional with extensive experience in the cybersecurity industry, working with companies such as Viking Cloud and Trustwave. His expertise lies in managing complex projects, optimizing processes, and enhancing team performance. At Viking Cloud, Paul Ryan spearheads customer-centric SaaS solutions, focusing on securing network infrastructures. He is adept at negotiating contracts, conducting risk assessments, and coordinating cross-functional teams to achieve objectives. His prior roles in the retail industry, including leadership positions with international brands like Ray-Ban and Vans Philippines, highlight his capabilities in sales and operations management. Noteworthy is his contribution to achieving significant sales targets, notably a 36% contribution to a sales goal at Vans Philippines. Paul Ryan's background also includes leadership in the BPO industry where he honed skills in sales, customer support, and workforce management. His educational background in Computer Applications and certifications such as PMI-ACP reflect his commitment to advancing agile project management practices.
Experience
MSS PROJECT MANAGEMENT SERVICE DELIVERY
VIKING CLOUD INC. · 2021 — PresentNegotiated contracts with suppliers and vendors to secure favorable terms for projects. Conducted risk assessments to determine potential pitfalls, developing strategies to mitigate impact. Coordinated across teams to resolve conflicts and maintain project progress. Led stakeholder meetings to gather requirements and align expectations and secured approvals for project plans. Prepared and presented comprehensive project reports to senior management, detailing achievements and financial performance.PROJECT COORDINATOR MSS-MSC
TRUSTWAVE · 2020 — 2021Identified and addressed vulnerabilities in network infrastructure while ensuring the confidentiality and integrity of project information. Complied with applicable regulations and standards. Administered project budgets, monitored spending, and implemented cost-control measures to maintain financial limits. Analyzed project data to pinpoint trends, providing recommendations for enhancing efficiency. Managed project change requests by evaluating their impact on scope, schedule, and budget before execution.DIRECTOR OF STRATEGIC SOURCING
CYBERBACKER · 2019 — 2020Directed strategic sourcing initiatives, leading recruitment and HR teams in customized employee selection processes. Managed efforts to source candidates, ensuring a skilled workforce vital for the organization’s success. Established performance goals and provided feedback to facilitate the achievement of milestones. Developed marketing strategies to effectively identify and convert leads, leveraging networks to secure new clients and partnerships.WORKFORCE MANAGEMENT REAL TIME ANALYST
IBEX GLOBAL PHILIPPINES · 2015 — 2016Oversaw operations for the ATT BGIX account across multiple locations, providing staffing updates and attendance reports to clients. Managed coaching, training, and various offline activities while conducting daily analysis of attendance and staffing needs to optimize call management.SALES MANAGER
VANS PHILIPPINES (Venice 66 Fashions) · 2014 — 2015Managed all sales and operations for Vans Philippines across over 200 stores nationwide. Responsible for achieving monthly and yearly sales targets, overseeing 32 stores directly and supervising 49 personnel. Handled sales projections, pullout requests, deliveries, scheduling, and candidate recruitment processes.ACCOUNT MANAGER
RAY BAN PHILIPPINES (Branded Lifestyle Inc) · 2013 — 2013Accountable for meeting sales targets on a monthly and yearly basis, including sales planning, logistics for pullouts and deliveries, and scheduling for store associates across 25 locations. Conducted regular inspections and audits at stores to ensure operational efficiency.PRODUCT TRAINER – SYMANTEC
SUTHERLAND GLOBAL SERVICES · 2010 — 2012Facilitated Product and Process Training for Norton by Symantec, focusing on new hires and ongoing training. Previously provided customer care, tech support, and billing assistance for Norton by Symantec, specializing in collections and computer troubleshooting.SALES DELIVERY / SME – VONAGE / EXPEDIA
PEOPLESUPPORT · 2002 — 2009Served as a sales representative, focusing on unit sales and installation troubleshooting. Earned recognition as TOP AGENT for three consecutive months and later promoted to Subject Matter Expert (SME), overseeing customer care and retention efforts.
Skills & Expertise
Education
- Computer ApplicationsUniversity Perpetual Help College · 2002 — Present
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