Paul H.
Open to offersNew to PlatformAbout
Paul Henry P. has extensive experience in customer service, administrative support, and lead generation across sectors including real estate, pest control, telecommunications, and business debt adjustment. His roles as Social Media Manager at Toys for the Big Guys, Customer Service Representative at Alorica (T-Mobile), and Marketing/Admin Personnel at Briones Pest Control Services underscore his abilities in managing online presence, appointment setting, report preparation, billing, and client follow-ups. Paul Henry P. has supported U.S.-based businesses with CRM management and outbound marketing initiatives using tools like Zendesk, ZOHO, Canva, and Google Workspace. His responsibilities have included cold calling for debt solutions, technical and financial account support for telecommunications clients, and executive assistance for real estate firms, consistently handling data entry, email management, and appointment scheduling.
Experience
Executive Assistant/ ISA / Independent Contractor
The Jones Collectives · 2025 — 2026Supported administrative functions and ensured accurate lead tracking. Collaborated with the internal team to maintain smooth operations and follow-ups.Executive Assistant/ Independent Contractor
3rd Angle Realty · 2025 — 2025Performed appointment-setting calls and assisted with administrative tasks. Maintained client records and provided weekly reports on appointments and CRM updates.Independent Contractor/Cold Caller
Business Debt Adjuster · 2024 — 2024Conducted cold calls to business owners with debt issues, offering settlement options. Followed 'Do Not Call' Policy and transferred qualified leads to closers.Marketing/Admin Personnel
Briones Pest Control Services · 2023 — 2023Prepared activity reports and billing summaries. Conducted surveys and inspections, managed client appointments, and followed up with previous clients on pest control services.Social Media Manager
Toys for the Big Guys · 2020 — PresentManaged social media platforms, created and executed campaigns, and monitored analytics to gain insights. Crafted content and facilitated community engagement.Customer Service Representative
AT&T Chat support · 2019 — 2020Assisted customers with account changes and processed necessary credits for technical issues. Handled follow-up notifications regarding account statuses.Customer Service Representative
T-Mobile · 2017 — 2019Handled inbound and outbound calls, providing customer service support. Assisted customers with account verification, activation, and troubleshooting system issues.Detachment Commander
Bonifacio Security Services Inc. · 2013 — 2017Produced monthly activity reports and conducted security surveys for properties. Led customer service seminars and coordinated training sessions for employees.
Skills & Expertise
Education
- B.S. Marine Transportation (Undergraduate)PHILIPPINE MARITIME INSTITUTE · 1994 — 1996
- Secondary Education (Graduate)MAKATI HIGH SCHOOL · 1990 — 1994
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