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Pauline A. — Senior Sales Account Manager from Philippines

Pauline A.

Senior Sales Account Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Pauline Anne Mariz V. is an experienced Sales Account Manager with over 10 years supporting and driving revenue for US-based businesses. She specializes in CRM accuracy, deal closing, and account management, consistently improving client retention across sectors such as debt relief, outsourcing, and sales operations. Pauline has held remote leadership roles, including at Element Ops LLC and Transparent BPO, where she managed lead pipelines, SOP compliance, and multi-campaign sales, frequently collaborating with cross-functional US teams. Her background features deep involvement in SOP compliance, lead funnel management, and process refinement, with proven effectiveness in client communication via multiple channels. Pauline holds a BA in Broadcast Communication and is a Certified Debt Specialist.

Experience

  • SDR / Operations Manager

    Element Ops LLC · 2024 — 2025
    Managed lead follow-ups and supported deal progression, ensuring accuracy in CRM. Collaborated with leadership to enhance sales workflows and standard operating procedures (SOPs), while providing feedback to strengthen pipeline efficiency.
  • Debt Specialist / Sales Consultant

    DebtHammer LLC · 2023 — 2024
    Secured debt relief solutions for US clients and managed an active account portfolio. Addressed objections and pricing discussions while handling retention initiatives and ensuring compliance in CRM documentation.
  • Operations Manager / Team Leader

    Transparent BPO · 2017 — 2022
    Oversaw multi-campaign sales operations in support of US clients. Developed standard operating procedures (SOPs), enhanced account performance, and worked closely with sales and marketing leaders to elevate client experience and retention.
  • Earlier Leadership & Sales Roles

    24-7 Intouch • Afni Philippines • Results Manila • Acquire Asia Pacific • GCS Agents
    Held progressive leadership and sales positions in customer service, outbound sales, and account support environments.

Skills & Expertise

Education

  • Bachelor of Arts in Broadcast Communication
    Polytechnic University of the Philippines

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