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PAVITHRAN P. — Senior Leads Management Executive from India

PAVITHRAN P.

Senior Leads Management Executive

India 6+ years 45000 - 55000 USD per month
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Languages
HindiEnglish
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About

P. Pavithran is a seasoned Senior Leads Management Executive and Audit Specialist with over a decade of experience in the domains of leads management, team leadership, quality audits, and customer service operations. Currently based in Telangana, India, he has made significant contributions to organizations such as Global Tree Careers Pvt. Ltd., where he served as a Senior Leads Management Executive and led a team to achieve business targets by coordinating with digital marketing teams and conducting comprehensive leads audits. At Y-Axis Solutions Pvt. Ltd., Pavithran honed his skills as a Lead Analyst and Audit Executive, performing quality analyses and facilitating process improvements. His earlier roles include customer service positions with Intelenet Global Services and Cartel Infotech Ltd., where he effectively managed customer relations and ensured compliance standards. Pavithran is recognized for excellence through multiple awards, including Best Performer and Star Performer, underscoring his commitment to task ownership and organizational growth. He possesses strong capabilities in Team Leadership, Performance Monitoring, and Customer Relationship Management.

Experience

  • Senior Leads Management Executive (Sr. Team Lead) & Leads Audit Executive

    Global Tree Careers Pvt. Ltd. · 2020 — 2025
    Mentored team members to achieve business targets while coordinating with the digital marketing team to ensure quality leads. Conducted audits for lead quality, focusing on accuracy and compliance. Analyzed performance data to provide actionable insights, and assigned leads to the team, ensuring timely follow-ups.
  • Lead Analyst & Audit Executive

    Y-Axis Solutions Pvt. Ltd. · 2018 — 2020
    Executed lead quality analysis and audits aimed at enhancing service efficiency. Worked with operations teams to identify and address process gaps while also supporting reporting and performance evaluation tasks.
  • Customer Service Associate

    Intelenet Global Services (Axis Bank Process) · 2015 — 2017
    Handled customer inquiries while adhering to compliance standards.
  • Customer Care Executive

    Cartel Infotech Ltd. · 2013 — 2014
    Provided high-quality customer support across both inbound and outbound processes.

Skills & Expertise

Education

  • Graduation
    Osmania University, Sai Sudhir Degree College · 2009 — 2012
  • Intermediate
    Loyola Academy Junior College · 2007 — 2009
  • SSC
    St. Joseph’s High School · 1996 — 2007
  • Diploma in Computer Applications (DCA)
    Unites institute · 2007 — 2007

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