Perlyn J.

I am a trained Virtual Assistant with a background in the call center, financial services, travel, and retail industries. Having served as a Senior Process Executive at Infosys BPM, I handled financial transactions, conducted quality checks, and resolved client escalations for financial accounts. At Concentrix, she worked as an Advisor 1 CSR, delivering timely customer support and ensuring high satisfaction by efficiently addressing inquiries and documenting interactions. Her role as a Travel Associate for IGT Solutions involved booking flights, hotels, and managing itinerary changes for clients, while her time as an Encoder at Bench focused on precise data entry and information verification. My expertise also includes email management, calendar scheduling, and communication, complemented by certifications in freelancing, Canva design, and email management.