Petro D.
Senior Learning Centre Manager
Open to offersNew to PlatformAbout
Petronella C. is a highly organized and results-driven professional with over 15 years of substantial expertise in managing Learning Centres within the financial services sector. As a seasoned Manager of Learning Centres at Nedbank People Shared Services, she directed national operations, harmonizing cross-functional collaboration and aligning with compliance standards to achieve organizational learning and development objectives. Petronella has demonstrated proficiency in overseeing training logistics, including venue bookings and schedules, while ensuring adherence to HR policies and audit requirements. She managed budgets and facilitated stakeholder collaboration, fostering a high-performance culture with a focus on professional development. In her previous role as the National Retail L&D Admin Manager at Nedbank Retail, she successfully coordinated national training schedules across multiple centres, demonstrating her skills in Microsoft Office 365 and SuccessFactors LMS. Petronella has also been instrumental in supporting administrative processes, from HR management to compliance with industry standards, reflecting her commitment to operational excellence.
Experience
Manager Learning Centres
Nedbank People Shared ServicesOversaw the national operations of Nedbank's Learning Centres and hybrid mini-campus. Provided mentorship to a team of 21 administrators and team leaders. Managed venue bookings and coordinated communication for facilitators and administrators. Handled training logistics, including OHSA and RE FAIS Exams. Collaborated with cross-functional teams to organize national project training schedules. Ensured compliance with training processes, HR policies, and audit requirements. Supervised budget management, asset control, travel arrangements, and expense recovery. Worked with stakeholders to align processes and facilitate payments. Led initiatives to revamp and upgrade Learning Centres while supporting training and coaching initiatives.National Retail L& D Admin Manager
Nedbank RetailManaged national training schedules across six dedicated training centres, guiding a team of 10 administrators. Coordinated venue bookings and logistics associated with the distribution of training materials. Created national schedules while ensuring class fill rates were optimized. Supervised administration processes for FAIS and OHSA compliance and supported the Learnertrax project. Handled departmental finances, prepared conformance reports, and ensured adherence to HR and audit policies. Contributed to community service projects and maintained effective administrative processes.PA/Compliance
Nedbank RetailManaged academic nominations and provided essential secretarial support while offering technical assistance. Liaised with benefits consultants, processed payroll, and supported various administrative needs for both consultants and managers. Administered changes to workstations and addressed issues with telephony and printers. Procured and managed distribution of FAIS training videos and organized stationery inventory.PA/HR Administrator
Human Resource – Peoples BankConducted secretarial and HR administrative functions, supporting recruitment efforts and processing payroll. Addressed inquiries regarding company policies. Offered comprehensive support to consultants and senior managers, managed logistics for reorganizations, and arranged national travel and accommodations.Senior Secretary
Group HR Strategy – Skills Development UnitProvided secretarial support while managing projects related to Investors In People (IIP). Organized HRD conferences and graduation ceremonies, overseeing technical support, office relocations, and recognition award programs.Secretary/Administrator
Management Development Centre – Group HR StrategyManaged divisional bookings and training schedules, providing technical support. Assisted with reception duties as needed and supported leadership development programs.Administrator
Implementation Unit – Nedcor Park IICoordinated bookings and managed training schedules, processing manual orders. Arranged national travel for facilitators and administered entries in the PeopleSoft system.Receptionist/Secretary
Support Division – Nedcor Park IIDrafted confirmation letters and performed various administrative tasks while providing backup support for financial and HR officers. Organized national travel itineraries and assisted with taking minutes during official hearings. Managed accurate documentation of proceedings and facilitated travel arrangements.
Skills & Expertise
Education
- Advanced Certificate, Teaching English as a Foreign Language (TEFL)FULL CIRCLE & Gatehouse Awards · 2026 — 2026
- Certificate, Junior Management DevelopmentGordon Institute of Business (GIBS) · 2011 — 2011
- Senior CertificateWolmaransstad High School · 1990 — 1994
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