Phago M.
Junior Financial Administrator
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Phago N. is a dedicated professional based in South Africa with extensive experience in the public sector financial processing and retail sales domain. Having held an internship at the Department of Public Works, she gained significant expertise in managing invoices, claims, and financial reconciliations, while liaising directly with clients to resolve payment issues promptly. Her proficiency in financial documentation and understanding of regulatory frameworks such as PFMA and Treasury Regulations make her adept at financial administration and reporting tasks. Additionally, she excelled as a Sales Assistant at Van Schaik Bookstore, where she drove sales, efficiently managed stock orders, and provided exceptional customer service. Phago holds a Diploma in Financial Management from Tshwane North College and is currently pursuing a Diploma in Law from the University of South Africa. Her skill set includes computer literacy and customer service excellence, demonstrating her capability to thrive in complex environments and achieve organizational goals.
Experience
Payments Intern
Department of Public Works · 2023 — 2024Managed the collection and entry of invoices, claims, and travel payments. Ensured payments were processed within the 30-day timeframe. Reconciled IRP5 payments with records from the South African Revenue Service each month. Addressed queries related to BAS and PERSAL payments, resolving discrepancies as needed. Maintained communication with clients regarding payment and claim inquiries. Prepared and kept track of payment reports, including outstanding claims. Assisted in monthly payroll preparation and journalized financial records. Handled accounts receivable tasks such as journal entries and reconciliations, and ensured accuracy in financial data. Collected documentation for audit preparations. Organized and filed financial documents for compliance, conducted account reconciliations, and ensured financial reporting accuracy. Assisted with inter-departmental claim payments and made payments to external vendors and employees.Sales Assistant
Van Schaik Bookstore · 2023 — 2023Promoted and upsold products to walk-in customers to drive sales. Provided customer service at the counter while addressing inquiries promptly. Managed stock orders and coordinated stock transfers among branches. Responded to customer inquiries through phone, email, and fax. Processed quotations for individual customers, institutions, and libraries. Implemented the company's customer service policy to ensure high-quality service. Organized and maintained the general book section, ensuring proper presentation of items. Conducted stock taking for accurate inventory management. Processed customer orders and pro-forma invoices. Handled cashier services, processed payments, and issued receipts. Maintained stock control procedures while ensuring precise records of sales. Managed store administrative processes efficiently, monitored in-store promotions, and collaborated with management for restocking popular items. Supported colleagues with customer service tasks during busy periods.
Skills & Expertise
Education
- Diploma in LawUniversity of South Africa (UNISA) · 2020 — Present
- Diploma in Financial ManagementTshwane North College · 2020 — 2020
- Matric/Grade 12Boetse Secondary · — — 2014
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