Pham N.

Phương T. is an experienced professional in the financial sector, demonstrating practical skills as a Telesales expert. Having worked at BelLSYSTEM24 Vietnam and interned at MB Bank, Phương provided crucial support by advising customers on credit card products and financial solutions. This involved in-depth consultations based on pre-qualified leads, where Phương detailed product benefits, interest rates, and contract terms to ensure comprehensive customer understanding. Additionally, Phương possesses strong abilities in customer service, particularly in handling rejections and assisting with the completion of initial paperwork. Phương is proficient in utilizing tools like Microsoft Excel and Word, enhancing operational efficiency in teamwork settings. Holding a TOEIC score of 735, Phương is well-equipped for engaging communication in professional environments. Phương's educational background in Finance and Banking from the University of Foreign Languages and Information Technology Ho Chi Minh City further solidifies a commitment to developing deep industry expertise.