Phumla J.

Phumla J. is an experienced Virtual Assistant based in Cape Town, South Africa, with a strong focus on administrative support and workflow efficiency. Skilled in leveraging MS 365, Google Workspace, and advanced calendar & task management tools like Asana, Phumla has streamlined operations by automating reminders and reducing scheduling conflicts. Her experience includes professional email inbox organization, drafting client communications, updating CRM systems, and conducting research utilizing AI-powered tools such as ChatGPT. Having completed training in virtual assistant procurement, AI productivity, SEO, and Excel, Phumla effectively supports administrative processes while continually advancing her expertise in technology-driven environments.