Phuong D.
Junior PR Specialist
Open to offersNew to PlatformAbout
Phuong D. N. is an accomplished professional with a background in International Relations and extensive experience in customer service and educational support. With nearly a year of experience in an English center, she has honed her skills in communication, coordination, and problem-solving, ensuring smooth daily operations. Phuong has been an Education Consultant at UCLA English Academy, where she managed communication with students and parents, provided detailed course information, and coordinated with staff to maintain high service standards. Her tenure at Informa Markets Vietnam as a PR & Conference Intern involved drafting press releases, establishing relationships with media representatives, and supporting high-profile trade events, enhancing event visibility and brand awareness. Her strong copywriting capabilities are further evidenced by her contributions to podcast productions and editorial writing, ensuring impactful and engaging content delivery.
Experience
Education Consultant
UCLA ENGLISH ACADEMY · 2024 — 2025Oversaw daily communication with students and parents, delivering accurate information on courses, schedules, and services in a professional manner. Managed inquiries and feedback while coordinating attendance tracking and administrative tasks to facilitate smooth operations. Maintained and updated student records, class schedules, and operational data with attention to detail. Worked in close collaboration with teachers and internal teams to ensure class readiness and service quality. Assisted in promptly resolving concerns from students and parents, contributing to strong relationships and service excellence.PR & Conference Intern
INFORMA MARKETS VIETNAM · 2020 — 2024Drafted over 20 press releases, more than 30 articles, and five keynote speeches for five major trade events, ensuring alignment with corporate communication standards. Established connections with media representatives, associations, and industry partners to enhance press coverage and event visibility. Provided support to Consuls General, diplomats, and VIP representatives at international trade exhibitions, delivering a seamless experience. Assisted in the planning and execution of more than 20 industry conferences and promotional activities to increase brand awareness among large audiences. Coordinated on-site media and conference operations for events with over 8,000 participants, ensuring efficient execution within tight timelines. Supported cross-functional teams in crafting and implementing communication strategies to enhance media exposure and engage stakeholders.Voice Talent
HO CHI MINH CITY UNIVERSITY OF ECONOMICS & FINANCEProduced and voiced multiple podcast episodes for 'UEFers: Storytellers', a channel that promotes UEF’s image and student life. Delivered engaging voice-overs to strengthen audience connection and brand identity. Collaborated with content creators and editors to ensure consistent quality and creative storytelling across episodes.
Skills & Expertise
Education
- International Relations – International Journalism MajorHO CHI MINH UNIVERSITY OF ECONOMIC & FINANCE · 2020 — 2024
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