PHUONG N.
Senior Executive Assistant
Open to offersNew to PlatformAbout
Phuong N. is a seasoned Executive Assistant and Administrative Specialist with over a decade of experience adeptly optimizing corporate operations within the realms of Investment Banking, Pharmaceuticals, and Healthcare. At Vietcap Securities Joint Stock Company, she efficiently manages complex calendars, travel itineraries, and meetings for the Investment Banking Department, ensuring seamless communication and strategic executive support. Previously, at Sanofi Vietnam, she excelled as a Medical Assistant, overseeing intricate scheduling and data management for pharmaceutical and medical operations. She further harnessed her expertise in patient flow and administrative protocols during her tenure as a Frontdesk Officer at AIH International Hospital and Vinmec Central Park International Hospital. Possessing strong capabilities in Calendar Management, Documentation Management, and strategic Expense Control, Phuong is dedicated to maintaining strict confidentiality and precision in high-stakes environments. She holds a Bachelor of Arts in English Linguistics from Ho Chi Minh City Open University and is equipped with certifications in Hospital Management Operations and Medical Translation & Interpretation.
Experience
Executive Assistant to Investment Banking Department & Admin Officer
VIETCAP SECURITIES JOINT STOCK COMPANY · 2022 — PresentSupervised and optimized daily schedules, business appointments, and domestic/international travel itineraries for the department. Coordinated logistics and documentation for internal and external meetings, accurately recorded Meeting Minutes, and tracked deliverables across departments. Drafted and standardized official documents, ensuring precision in correspondence under executive directive. Served as the primary liaison for department heads, synthesizing reports for executive submission. Monitored workplace administrative activities and enforced data security protocols. Processed and verified department invoices and payment requests while streamlining documentation workflows for timely fund disbursement.Medical Assistant
SANOFI VIETNAM · 2019 — 2022Organized complex agendas and assisted in the preparation of medical presentation materials for symposiums and networking sessions involving Doctors and Pharmacists. Secured and managed sensitive pharmaceutical dossiers, including drug registration records and clinical trial findings. Administered departmental budgeting and audited expenditure statements, ensuring accurate ledger alignment with Accounting. Led account reconciliations with vendors and managed supply volume variances. Acted as the central contact point to maintain consistency across R&D, Regulatory Affairs, and Commercial/Sales teams.Frontdesk Officer / Customer Service Specialist
AIH INTERNATIONAL HOSPITAL · 2018 — 2019Managed patient flow by welcoming and routing a high volume of patients daily while coordinating with clinical teams to enhance outpatient satisfaction. Handled patient onboarding and medical chart registration, ensuring compliance with healthcare privacy standards. Oversaw billing operations and guided patients with insurance processes, managing cash counter reconciliations. Addressed complaints regarding service delays with diplomacy in a high-pressure environment. Managed switchboard operations and appointment scheduling to improve customer show-up rates.Frontdesk Officer / Customer Service Specialist
VINMEC CENTRAL PARK INTERNATIONAL HOSPITAL · 2015 — 2018Performed front desk operations and coordinated patient flow while maintaining healthcare administration responsibilities similar to those executed at AIH International Hospital.
Skills & Expertise
Education
- Bachelor of Arts in English LinguisticsHO CHI MINH CITY OPEN UNIVERSITY · — — 2013
Interested in this professional?
Sign in as an employer to save this profile or invite PHUONG N. to a job.
Sign in as an employer