Pinky A.

Pinky M. is a Licensed Professional Teacher with hands-on experience in the education and customer service industries. At Great English Inc., she worked as an ESL Instructor, delivering engaging English lessons to non-native speakers of diverse age groups and proficiency levels. Her experience as a Customer Service Associate at Results CX involved assisting customers and accurately documenting call details, customer information, and resolutions. Through these roles, Pinky M. has demonstrated strong abilities in communication, documentation, record-keeping, and report preparation. She is proficient in supporting team coordination, ensuring precise documentation, and managing detailed records in both educational and customer support settings.