PLECITE T.

Tomo P. is a seasoned professional with over a decade of experience in the BPO industry, excelling as a Customer Service Representative and Sales Representative. His tenure includes pivotal roles at NIC in Cebu as well as various BPOs throughout the region. From 2023 to 2026, he effectively handled outbound calls and lead generation focused on credit repair services, building strong client relationships through proactive engagement. Prior to that, he honed his skills from 2022 to 2023 as an outbound sales representative, managing short-term campaigns. His foundational years were spent from 2016 to 2021 providing exemplary customer service, adeptly managing customer inquiries and ensuring effective resolution of issues. Microsoft Word, Excel, and PowerPoint are among his notable technical proficiencies, underscoring his computer literacy and adaptability to new systems. He continuously seeks skill and knowledge improvements to thrive personally and professionally.