PRADIP K.
Senior Production Support Specialist
Open to offersNew to PlatformAbout
Pradip K. is a Senior Production Support Specialist with over 14 years of experience in the banking domain, notably supporting ICICI Bank’s critical lending systems including FinnOne LMS/LOS. He specializes in L3/Application & Database support, providing round-the-clock management of mission-critical banking systems and ensuring compliance with high availability and service level agreements. Pradip’s expertise includes SQL/PL-SQL analysis for resolving complex technical issues, advanced monitoring using AppDynamics and Dynatrace, and execution of database operations such as reporting dumps and optimized backend updates. His role extends to contributing in system migrations, DR drills, and version upgrades without data loss. As a Microsoft Certified Fabric Data Engineer, he also develops data workflows and AI solutions using Python, LangChain, and modern data stacks to advance banking analytics and document-based Q&A tools.
Experience
Consultant / Business Analyst
Wipro Ltd. · 2019 — 2025Provided L3 Application Support for ICICI Bank’s core lending ecosystem, ensuring compliance with SLA and high availability. Utilized mathematical logic for performance troubleshooting, identifying long-running queries, and working with SysDBAs for improvements in Execution Plans and Indexing. Engaged in Advanced Monitoring using AppDynamics and Dynatrace, while overseeing database health with Oracle Enterprise Manager. Managed backend updates and reporting dumps through optimized SQL/PL-SQL scripts and played a key role in critical projects involving DR Drills, System Migrations, and Version Upgrades without data loss.Senior Associate Engineer
Vara Technologies / Vikarta · 2016 — 2019Addressed production-critical issues by performing in-depth log analysis and validating backend data. Collaborated with Network and Infrastructure teams to resolve connectivity and latency challenges affecting the core lending suite.Assistant Engineer / Application Support Engineer
3i-Infotech · 2011 — 2016Provided support for the I-Loans ecosystem (FinnOne, APS, FAS) in a 24/7 high-pressure setting. Handled deployment activities that included the execution of application patches and database scripts. Developed custom automation scripts for error handling, demonstrating an early inclination towards self-taught technical solutions.
Skills & Expertise
Education
- Master of Computer ApplicationsTilak Maharashtra Vidyapeeth
- Bachelor of Science – MathematicsShivaji University, Kolhapur