Prafulla K.
Senior Sales Operations Manager
Open to offersNew to PlatformAbout
Prafulla K. is a seasoned Assistant Manager in sales operations with over 7 years of experience in the EdTech and financial advisory sectors. Currently at Allen Career Institute Pvt. Ltd., he leads sales operations and team performance initiatives, driving business growth for online education programs. His expertise lies in aligning sales strategies with business objectives, leveraging a keen understanding of Sales Strategy Execution and CRM tools to enhance performance and customer satisfaction. Previously, as an Academic Counsellor at Vedantu Innovations Pvt. Ltd., he provided consultative academic counseling and managed lead enrollments. At Credoc Fintech Pvt. Ltd., he utilized his skills in Customer Acquisition and relationship management to advise on credit improvement. With an academic foundation including an MBA in Finance and IT, Prafulla excels in implementing strategies for conversion improvement, team capability training, and sales process enhancements.
Experience
Assistant Manager
Allen Career Institute Pvt. Ltd. (Allen Online) · 2022 — PresentOversaw sales operations and initiatives focused on enhancing team performance to support the growth of online education programs. Worked collaboratively with leadership to ensure alignment of sales strategies with business objectives. Evaluated sales performance metrics to pinpoint growth potential and refine execution tactics. Monitored sales trends for business planning and recommended strategies for improvement. Advanced sales performance through data-driven tactics, structured pipeline management, and a focus on team productivity. Designed training programs aimed at boosting team capabilities and overall performance standards. Fostered strong conversion rates by implementing consultative selling methods and optimizing lead engagement. Enhanced customer retention and renewals via proactive relationship management. Supported enhancements to CRM and operational platforms for better lead response and efficiency.Academic Counsellor
Vedantu Innovations Pvt. Ltd. · 2020 — 2022Delivered consultative academic counselling to students and their parents while managing leads for enrollments using solution-oriented selling approaches. Developed robust relationships to enhance retention and student engagement.Credit Advisor
Credoc Fintech Pvt. Ltd. · 2018 — 2020Provided guidance to clients regarding credit improvement and financial planning strategies. Fostered renewals through proactive client engagement and customized advice. Coordinated with partner banks to enhance the efficiency of loan processing and approval workflows.
Skills & Expertise
Education
- MBA in Finance & ITD.A.V.V. · — — 2018
- B.Com in Computer ApplicationR.T.M.N.U. · — — 2016
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