Pratima B.
Junior Administrative Assistant
Open to offersNew to PlatformAbout
Pratima B. is a skilled administrative professional based in Dubai, UAE, with a strong track record in supporting office administration and front desk operations. With experience at Avenue Zeven Real Estate, she has excelled as a Tele Assistant & Administrative Officer, adept in handling client interactions through phone, email, and online inquiries. Her responsibilities included document preparation, record maintenance, and ensuring the accuracy of property listings. Pratima has also coordinated appointments, aiding the sales team and enhancing the customer journey. Her tenure as a receptionist at NPK Bangalore Empire Restaurant and Rabin Store further honed her skills in managing reception areas, customer inquiries, and coordinating reservations effectively. She is bilingual, fluent in English, Hindi, and Nepali, and is currently pursuing a Bachelor's degree in Business Studies. Proficient in administrative tasks and customer service, she contributes to smooth office operations and efficient client management.
Experience
Tele Assistant & Administrative Officer
Avenue Zeven Real Estate · 2025 — 2026Served as the primary contact for clients, managing telephone calls, emails, and online inquiries with prompt assistance. Oversaw administrative tasks such as document preparation and record maintenance to support daily operations. Updated property listings on various online platforms to ensure accuracy and currency. Scheduled client appointments and property viewings while providing support to the sales team. Facilitated communication between property consultants, clients, and internal departments to enhance customer support.Receptionist
NPK Bangalore Empire Restaurant · 2025 — 2025Greeted guests upon arrival and managed the front desk to create a welcoming environment. Responded to telephone calls and handled reservations, providing accurate information while efficiently coordinating bookings.Receptionist
Rabin Store · 2017 — 2019Oversaw front desk operations and acted as the first point of contact for all customers and visitors. Maintained accurate customer records and business documentation, ensuring organization and compliance. Addressed customer inquiries regarding products and contributed to general administrative tasks. Coordinated communications between customers and internal teams to support daily business functions.Intern
Batsalya Finance Pvt. Ltd. · 2016 — 2017Assisted customers in opening accounts and provided explanations of financial products and services. Managed daily customer deposits, ensuring accurate transaction records were kept. Conducted field visits to promote microfinance services and foster relationships with existing and potential clients. Prepared daily reports and maintained comprehensive administrative documentation.
Skills & Expertise
Education
- High School DiplomaOliver International High School · — — 2018
- Bachelor of Business Studies (In Progress)New Millennium College, Tribhuvan University
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