Prelin K.
Mid-Level Administrative Officer
Open to offersNew to PlatformAbout
Prelin A. is a seasoned Administrative Officer with demonstrated expertise in the hotel, hospitality, and education support industries. With experience at Centris Education Solutions since April 2022, Prelin oversees daily administrative operations, including database management, handling inquiries, learner mentorship, and email coordination. Previously, as a Reservations Agent at Heritage Hotel Manila, Prelin managed guest reservations through multiple channels, processed bookings, maintained reservation systems, and coordinated closely with front desk and housekeeping teams for optimal guest service. Recognized as Employee of the Year in 2017 at Heritage Hotel Manila and trained in Maxwell Leadership, Prelin leverages customer service, data management, and administrative management skills to ensure operational efficiency and quality support within varied professional environments.
Experience
Administrative Officer
Centris Education Solutions · 2022 — PresentHandled daily administrative operations by responding to inquiries, offering learner mentorship, keeping databases updated, monitoring the task tracker, and managing email communications.Reservations Agent
Heritage Hotel Manila · 2014 — 2020Managed guest reservations through phone, email, and online platforms. Provided details on room rates and availability, processed booking changes, and maintained accurate reservation records. Coordinated with the front desk and housekeeping to fulfill guest requests and assisted with inquiries while promoting room upgrades.
Skills & Expertise
Education
- BS in Hotel & Restaurant ManagementWesleyan University - Philippines · 2007 — 2011
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