Mid-Level Customer Service Executive
Open to offersNew to PlatformPrerana M. is a seasoned Customer Sales Executive with over 5 years of expertise in enhancing sales growth and client relationship management within the B2C sector. Her proficiency in utilizing CRM tools to surpass sales targets has been a cornerstone of her career. Currently employed at CubeInfotech as a Client Communication & Scheduling Coordinator, she manages US client communications and coordinates therapeutic schedules with an exceptional eye for detail and operational precision. Previously, her tenure at STARTEK AGEIS honed her skills in customer service, demonstrated by consistent positive feedback for achieving company KPIs. As an Admission Counselor with Birla Open Mind, she exceeded enrollment targets, enhancing both revenue and program success through effective student engagement and strategic planning. Prerana's grounding in Microsoft Office and her adaptability to various administrative and service roles underscore her versatile capabilities in the business domain.
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