Prezella V.
Junior Amazon Product Research Specialist
Open to offersNew to PlatformAbout
Prezella V. is a seasoned professional with a robust background in financial services and customer operations. Currently at PayEase Financial Services, she is trained in Amazon product research, providing valuable insights into market analysis, product trends, and competition evaluation to support clients in optimizing their Amazon business strategies. Her keen attention to detail and ability to manage high-volume financial transactions have been proven during her tenure as a Data Entry Specialist and Data Entry Clerk at MPVASQUEZ Bills Payment Services, where she supervised daily operations and ensured compliance with strict operational procedures. With experience as an ESL Teacher at Rocky English, Prezella adeptly managed diverse client interactions and schedules. Her previous role at iQor as a Customer Service Representative highlights her competency in professional communication and problem solving. Equipped with a Bachelor of Science in Computer Education and a Master of Education in English, she also holds a license as a Professional Teacher, showcasing her commitment to lifelong learning and excellence in her field.
Experience
DATA ENTRY SPECIALIST
PayEase Financial Services · 2024 — PresentExecuted processing of high-volume financial transactions with an emphasis on accuracy and detail. Adhered to strict operational procedures and compliance standards while managing sensitive customer information with professionalism.DATA ENTRY CLERK
MPVASQUEZ Bills Payment Services · 2021 — 2024Oversaw daily operations to ensure the accuracy and timeliness of financial transactions. Assisted customers with payments, inquiries, and service-related concerns while guiding staff to adhere to company procedures.ESL TEACHER
Rocky English (I-XUE) · 2019 — 2022Facilitated clear communication with clients from diverse cultural backgrounds, demonstrating patience and professionalism. Effectively managed multiple session schedules while ensuring quality service.CUSTOMER SERVICE REPRESENTATIVE
iQor · 2018 — 2019Quickly responded to customer inquiries with accuracy, building rapport through polite communication. Resolved customer issues promptly while handling multiple tasks to meet service standards.
Skills & Expertise
Education
- Bachelor of Science in Computer EducationWestern Institute of Technology · — — 2017
- Master of Education – Major in EnglishWestern Institute of Technology
Interested in this professional?
Sign in as an employer to save this profile or invite Prezella V. to a job.
Sign in as an employer