Princess M.

Princess M. is a highly skilled bilingual professional with extensive experience in business analytics, process optimization, and finance support. She has demonstrated exceptional capabilities in data interpretation and has proficiency with tools like SAP and AI productivity platforms such as Canva and Microsoft. In her role as a Japanese Bilingual Senior Specialist at Concentrix, she analyzed business data to identify performance improvements, provided actionable operational recommendations, and crafted insightful presentations for stakeholders. Previously, she enhanced communication efficiency as a Bilingual Program Quality Analyst at Fusion BPO by managing Japanese business inquiries and facilitating process improvements. At IHG, she supported sales and client relations with Japanese partners through effective communication, price negotiations, and processing international fund transfers. Having a certification of JLPT N3, she currently applies her language skills as a Japanese Language Teacher in Shinjiru Japanese Language Academy. Her expertise spans across several industries, demonstrating her value in cross-cultural collaboration and client engagement.