Princess J.
Mid-Level Patient Billing Specialist
Open to offersNew to PlatformAbout
Princess Joy T. has been a dedicated professional in the healthcare sector with extensive experience at The Medical City in Ortigas Pasig City, where she served as a Teller from 2009 to 2026. In this role, she expertly managed patient and client-facing financial transactions, reconciled cash, and maintained financial record accuracy, all while upholding HIPAA and patient confidentiality standards. Her responsibilities included assisting patients and their families with billing and payment inquiries, ensuring a customer-focused experience. She is proficient in patient billing & collections, payment processing & cash reconciliation, and efficiently supports the revenue cycle. Furthermore, Princess Joy has a history of success in the hospitality industry, having coordinated customer requests and managed cash as a Banquet Sales Coordinator and Cashier at Max’s Restaurant. She began her career as a Store Supervisor for Human/Bench Boutique, demonstrating leadership in daily operations and sales. Princess Joy holds a Bachelor of Science in Computer Science from the System Technology Institute, equipping her with valuable technical and administrative skill sets.
Experience
Teller
The Medical City · 2009 — 2026Managed financial transactions involving patients and clients, addressed inquiries, and ensured cash accuracy and confidentiality. Assisted patients and their families with billing and payment-related questions, processing payments for consultations, laboratory tests, procedures, and other hospital services.Banquet Sales Coordinator/Cashier
Max’s Restaurant · 2007 — 2009Coordinated customer requests and provided excellent service while resolving issues. Collaborated with team members for efficient operations and managed cash handling with accuracy.Store Supervisor
Human/Bench Boutique Metroeast · 2006 — 2007Oversaw daily boutique operations and guided sales associates to meet sales targets. Ensured high-quality customer service, addressed customer concerns, and managed inventory, merchandising, and product displays. Maintained a clean and organized store environment while preparing staff schedules and handling cash and sales documentation.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceSystem Technology Institute · 2002 — 2006
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