PRINCESS C.

Princess Claire V. is an experienced Customer Service Representative with a background in the airline and event photography industries. She has supported an international airline company through voice, email, and chat support at Foundever, handling flight bookings, changes, cancellations, and customer inquiries, while consistently providing accurate information regarding policies and promotions. At iCXeed, Princess Claire V. contributed to an Australian seasonal Santa event photography account, managing client interactions and appointments across multiple channels. Her experience also includes chat-based retention support for AVG at Foundever, where she managed up to three simultaneous chats, assisting with account, billing, renewals, cancellations, and product troubleshooting, utilizing CRM systems and promoting retention offers to sustain customer loyalty. She holds a Bachelor of Science in Accountancy from Saint Louis University and Palawan State University.