Princess J.
Senior Sales Operations Team Leader
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Justine V. is a seasoned Sales and Operations Professional with over eight years of experience entrenched in the manufacturing sector. At O.M. Manufacturing Philippines, Inc., she has excelled in roles such as Sales Assistant and Sales Team Leader, where she adeptly managed domestic purchasing activities and ensured that procurement operations aligned with corporate strategies. Her proficiency in order processing, quotation preparation, and customer relationship management is complemented by her robust ability to coordinate with both local and international stakeholders, optimizing the order fulfillment process. Justine is known for maintaining fortified client relationships, acting as a pivotal contact for customer support and inquiries while delivering exemplary customer service. Additionally, she has demonstrated her leadership acumen by mentoring team members and ensuring compliance with quality standards. Her educational foundation is anchored by a Bachelor's degree in Business Administration with a focus on Human Resource Management from the Polytechnic University of the Philippines.
Experience
Sales Assistant / Sales Team Leader
O.M. Manufacturing Philippines, Inc. · 2017 — 2026Oversaw domestic purchasing and procurement in line with company policies while liaising with both local and international customers, suppliers, and internal teams to facilitate order fulfillment. Managed sales operations, covering customer inquiries, quotation preparation, order processing, and the coordination of deliveries to ensure effective execution of customer orders. Fostered strong client relationships as the main point of contact for customer inquiries and support, delivering timely and professional service to guarantee customer satisfaction. Provided supervision and mentorship to sales team members, tracking their performance and ensuring compliance with company processes and quality standards. Coordinated the preparation, maintenance, and monitoring of reports and documentation, assuring accuracy and timely submission while supporting customer audits through effective documentation management.
Skills & Expertise
Education
- Bachelor of Science in Business Administration - Major in Human Resource ManagementPolytechnic University of the Philippines · — — 2017