Princess S.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Princess Shierah A. is a customer-focused Virtual Assistant with nearly four years of experience in customer support and community interaction. In her previous role as Customer Service & Operations Staff at Greenwich, she demonstrated proficiency in handling inquiries, managing orders with accuracy, and processing transactions with precision. Her promotion to Station Leader underscored her ability to organize team tasks and maintain smooth service in high-pressure environments. Shierah excels in social media moderation, message management, and delivering professional responses, supported by her skill in utilizing tools such as Google Workspace and Canva. Additionally, her education in Hospitality Management from Green Valley College Foundation, where she graduated cum laude, enriched her capabilities in business communication and organizational management. Her remote work readiness is evidenced by a reliable internet and power backup setup, with availability for multiple international time zones.
Why hire me
You should hire me because I bring nearly four years of proven experience in customer service, accuracy, and reliability. I was promoted to Station Leader because I stay organized, work well under pressure, and help the team succeed. I am a fast learner, dependable, and dedicated to delivering quality work. I speak and write English clearly, am proficient in Google Workspace and Canva, and can follow instructions faithfully. I have stable internet, a quiet workspace, and am available across time zones. Most importantly — I am honest, eager to learn, and fully committed to helping your business grow.
Experience
Customer Service & Operations Staff
Greenwich · 2022 — 2026Engaged with customers at both the counter and drive-thru, addressing inquiries and processing orders with precision and courtesy. Handled payment transactions and maintained accurate records without discrepancies. Elevated to Station Leader position, where I coordinated team activities, streamlined workflow, and ensured efficient service during peak periods. Addressed customer issues with professionalism, garnering favorable feedback.Student Project & Creative Lead
College & School Projects · 2022 — 2026Utilized Canva and other productivity software to design and develop digital materials, presentations, and layouts. Organized, formatted, and delivered content for assignments and group projects on time. Fostered clear communication and collaboration with team members to consistently meet project deadlines.Church & Community Volunteer
Parish Activists · 2026 — 2026Contributed to the organization of events and gatherings by coordinating logistics and relaying information effectively. Engaged with visitors, addressing queries and helping sustain a welcoming environment. Assisted in communication tasks such as announcements and updates to disseminate information respectfully.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementGreen Valley College Foundation Inc. · — — 2026
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