Princess M.

Princess Mae Y. is an experienced Front Desk Representative with a background in social welfare services through her role at the City Social Welfare Development Office, where she assisted clients with accessing medical and burial assistance and provided accurate information about city office services. She has also worked as a Customer Service Representative at Qualfon Philippines, Inc. in Cebu, focusing on addressing client inquiries, conducting follow-ups, responding to billing questions, and guiding clients in website navigation within the business process outsourcing sector. Princess Mae Y. holds a Bachelor of Science in Psychology from Cebu Technological University and demonstrates effective communication, problem-solving, and cultural competence across government and customer service environments.