priti G.
Mid-Level Financial Crime & Fraud Analyst
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Priti G. is a Senior Financial Crime & Fraud Analyst with over four years of dedicated experience within fintech and global operations environments. She has expertise in fraud prevention, transaction monitoring, AML/KYC compliance, and account takeover (ATO) investigations. Priti excels in identifying suspicious activities, mitigating financial risks, and enhancing compliance protocols. Currently with Revolut India, she plays a pivotal role in conducting real-time transaction monitoring, performing AML reviews, and supporting SAR processes. Her experience spans working with international customer operations at Amazon and TTEC, where she managed customer support and escalations. Recognized multiple times for her outstanding performance, she has received awards for operational efficiency and contribution to fraud mitigation processes. At the core of her capabilities are strong analytical abilities and a dependable presence in cross-functional compliance collaborations.
Experience
FinCrime Analyst – Core
Revolut India Private Ltd. · 2024 — PresentConducts real-time transaction monitoring to detect suspicious activities and investigates fraud-related alerts and account takeover (ATO) cases. Performs AML reviews and risk-based analysis on customer accounts, escalating suspicious cases and supporting the SAR preparation process. Applies KYC/CDD/EDD procedures during customer investigations and collaborates with compliance and legal teams to ensure regulatory adherence. Analyzes fraud trends and contributes to fraud prevention improvements while mentoring junior team members.Fraud Prevention Representative
TTEC India Pvt Ltd · 2022 — 2024Investigates suspicious transactions and customer account activities while conducting fraud analysis and transaction monitoring reviews. Supports compliance and fraud prevention operations, escalating high-risk activities for further investigation and assisting in the enhancement of fraud detection workflows and processes. Maintains quality and SLA compliance within operations.Virtual Customer Service U.S. Chat Process
Amazon Development Center Pvt. Ltd. · 2017 — 2021Managed customer and seller support operations for the US and Indian markets, handling customer queries, escalations, and providing digital service support. Served as a Subject Matter Expert (SME) in support of team operations while contributing to the improvement of customer experience and operational efficiency.Marketing and Administration Executive
CloudMoyo Pvt. Ltd.Oversaw overall office administration and vendor management while monitoring ground-level staff for shipments as an Authorized representative. Responsible for product marketing, branding, and souvenir planning, including promotional activities.
Skills & Expertise
Education
- Diploma in PharmacyD. PHARMACY · — — 2007
- Higher Secondary CertificateWILSON COLLEGE · — — 2005
- Indian Certificate of Secondary EducationQUEEN MARY SCHOOL · — — 2002
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