Pulkit H.

Served as the initial contact for both inbound and outbound SaaS leads across various regions, including the US, UK, Australia, Europe, and the Middle East. Engaged in structured discovery calls to qualify prospects by assessing their business challenges and motivations. Scheduled high-quality sales meetings for Account Executives, thereby facilitating pipeline creation. As the sales owner, led client discovery and sales discussions in collaboration with technical experts to manage solution positioning and stakeholder alignment. Delivered presentations on the company’s offerings and proposals to potential clients, ensuring a clear understanding throughout the sales process. Assisted with responsibilities typical of Account Executives such as requirement validation and coordination among multiple stakeholders. Coordinated the transition of closed deals to Project Managers, overseeing documentation and expectation alignment. Ensured CRM records were kept accurate, adhering to lead-response SLAs to maintain pipeline visibility. Provided mentorship to junior SDRs regarding qualification techniques and outreach practices while partnering with AEs to enhance conversion rates.

Focused on generating and qualifying B2B leads for advanced technology and digital transformation services such as AI/ML, CRM platforms, and ERP systems. Conducted calls to discover and qualify leads targeting SMB and mid-market decision-makers in international markets. Engaged prospects to ascertain their needs and facilitated meetings to advance sales opportunities. Maintained communication and lead data to ensure a seamless process between prospects and the internal team. Assisted throughout the sales cycle with meeting coordination, proposal support, and tracking opportunities while working with prospects across various time zones.

Participated in a cross-functional growth team to support outbound SDR initiatives for SaaS clients. Collaborated with sales and marketing teams to implement coordinated prospecting campaigns. Conducted account research and analysis to pinpoint high-fit prospects and decision-makers. Supported teammates with tasks such as booking meetings, updating CRM data, and reporting to maintain alignment and quality in execution. Contributed to a collaborative culture by sharing insights on outreach and messaging improvements.