Pumla N.

Pumla N. has built a diverse career across financial sectors, amassing significant experience with major institutions such as Std Bank of SA, FNB Personal Loans, and SA Taxi Finance. She served as a Bank Teller from 1998 to 2006, where she expertly managed cash transactions, foreign exchange dealings, and customer service, ensuring compliance with banking regulations. Pumla's role extended to training new tellers in customer service and sales techniques, and maintaining financial accuracy. Transitioning into Insurance Administration at SA Taxi Finance, she facilitated customer relationships and sales, meeting targets via cold calling and CRM management. As a Personal Loans Administrator with FNB, Pumla counseled clients on loan products, analyzed credit histories, and ensured transaction compliance. Her proficiency in MS Word, Excel, PowerPoint, and Outlook, alongside fluency in multiple South African languages, reinforces her capability to address a diverse client base and perform advanced financial tasks. Pumla has also gained competencies in various administrative systems like EduPac, SAMS, Xero, and Odoo, adding to her robust experience in office and financial administration.