Purvi S.
Senior Business Analyst
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Purvi S. is a seasoned Lead Business Analyst and Product Owner with over 12 years of experience in driving digital transformation and enterprise technology solutions within the Financial Services, Healthcare, and Operations sectors. Her expertise lies in Agile delivery, business process optimization, and requirement elicitation, coupled with a proven ability to bridge business and technology teams. She excels at translating complex business requirements into scalable, customer-centric solutions, effectively managing product roadmaps and backlog prioritization. As a key figure at Boardroom Limited, she leads requirements elicitation, stakeholder workshops, and cross-functional team collaborations to align business objectives with delivery outcomes. Her tenure at Copart India Technology Center saw her champion strategic transformation initiatives, improving operational efficiency and streamlining workflows by approximately 30% through automation. With certifications such as CSPO and CSM, Purvi is adept at navigating the full Software Development Life Cycle (SDLC), enhancing business performance, and fostering innovation.
Experience
Lead Business Analyst | Product Owner
Boardroom Limited · 2025 — PresentOwns product backlog, engages in roadmap planning, and ensures alignment of business objectives with delivery outcomes. Leads requirements elicitation processes, conducts stakeholder workshops, and facilitates solution discovery sessions for enterprise applications. Translates business needs into user stories, acceptance criteria, process flows, and functional specifications. Collaborates with Product Managers, Engineering, QA, and business stakeholders to drive Agile delivery and enhance product offerings. Facilitates backlog refinement, sprint planning, stakeholder reviews, and release planning activities. Coordinates SIT, UAT, defect triage, release validation, and production support tasks. Drives process improvements and supports data-driven decision-making through analysis and reporting.Senior Business Analyst
Copart India Technology Center · 2019 — 2025Acted as a strategic liaison between business stakeholders, product owners, and engineering teams, translating intricate business needs into scalable technology solutions for enterprise applications. Led business analysis for strategic transformation initiatives like Ownership Transfer and Title Express programs, enhancing operational efficiency and streamlining workflows. Elicited, analyzed, and documented business, functional, and system requirements through stakeholder workshops and discovery sessions while developing BRDs, FRDs, use cases, process flows, and functional specifications. Supported healthcare operations and payer-related processes, such as member enrollment, eligibility verification, benefits administration, claims processing, and customer service workflows. Worked with cross-functional teams to define user stories, acceptance criteria, business rules, and ensure requirements traceability for successful Agile delivery.Business Analyst
Broadridge Financial Solutions · 2016 — 2018Led the gathering of requirements and functional analysis for SNG onboarding to the MCX platform. Collaborated with business stakeholders to outline functional requirements and solution specifications. Engaged in data validation and business analysis tasks supporting retirement plan and content management platforms. Maintained close interaction with development and QA teams throughout design, testing, and implementation phases to ensure solutions were in line with business objectives, operational requirements, and compliance standards.Systems Engineer / Business Analyst
Infosys Technologies Ltd. · 2013 — 2016Supported business process validation activities for Wells Fargo's Workflow Routing System. Analyzed business requirements and confirmed system functionality aligned with defined business rules. Took part in testing, defect management, release validation, and production deployment activities. Contributed to successful project outcomes through effective stakeholder collaboration and quality assurance practices.
Skills & Expertise
Education
- Bachelor of Technology (B.Tech) – Information TechnologyPriyadarshini College of Engineering · 2012 — Present
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