Putri R.
Junior Administrative Officer
Open to offersNew to PlatformAbout
Putri R. is a dedicated professional in the tourism and hospitality management industry, backed by a comprehensive educational background from UNIKA Atma Jaya Jakarta. With hands-on experience as an Operations Administration Staff at PT Bumi Organik Indonesia and an Accounts Receivable Staff at PT Grainsly Sehat Enak, Putri has honed critical skills in processing financial data, event coordination, and customer correspondence management. During her role as a Customer Service Specialist at Grainsly, she adeptly handled customer service interactions for over 1,000 accounts, enhancing her communication and problem-solving acumen. Putri's internship in the Food and Beverage Kitchen Department at Grand Hyatt Jakarta Hotel further solidified her practical knowledge in hospitality operations. She is proficient in Microsoft Office applications and thrives in dynamic environments that demand precision and confidentiality. As a fast learner, Putri is committed to delivering exceptional administrative support and is eager to bring her skills and positive attitude to new challenges.
Experience
Accounts Receivable Staff
PT. Grainsly Sehat Enak · 2024 — PresentPerformed calculations, recording, and processing of financial data. Matched payments with invoice numbers and addressed billing inquiries. Researched discrepancies in invoices to verify charge accuracy. Prepared customer invoices according to accounting procedures and submitted daily reports on accounts receivable operations.Customer Service Specialist
Grainsly · 2023 — PresentProvided comprehensive support through telephone, email, and online communications for over 1,000 customer accounts. Assisted customers with service-related complaints while managing effective communication and representation of products. Responded to inquiries regarding products, services, and company information. Collected customer feedback to enhance satisfaction and ensured timely document submission.Operations Administration - Staff
PT Bumi Organik Indonesia · 2022 — PresentManaged various office tasks including event organization, inventory control, and scheduling meetings. Handled customer correspondence and maintained updated records.Food and Beverage Kitchen Department - Internship
Grand Hyatt Jakarta Hotel · 2016 — 2016Gained hands-on experience in food and beverage operations during the internship period.Cook Helper
nullPrepared ingredients for dishes and cooked according to the chef's directions. Managed storage areas and maintained cleanliness of kitchen utensils. Organized events, scheduled meetings, handled customer correspondence, and answered phones. Updated inventory records, ordered supplies, and managed the company database. Addressed customer complaints and performed additional assigned duties.
Skills & Expertise
Education
- Bachelor of Hospitality and Tourism ManagementUNIKA Atma Jaya Jakarta · — — 2021
- High School DiplomaHarapan Utama International High School · — — 2012
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