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Queenie S. from Philippines

Queenie S.

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Sarah V. is an experienced Property Management Assistant who has supported Australian and US-based real estate agencies in daily operations and maintenance coordination. At Raywhite Baulkham Hills, she assisted property managers by preparing tenant application summaries, managing invoice and billing processes, and handling communication with tenants, landlords, and vendors. She utilized tools such as PropertyWare, Monday.com, and Zendesk to streamline property management tasks, as well as managed maintenance and work order tracking for both residential properties and municipal utilities like Hills Shire Council and Sydney Water. Sarah V. also held the role of Work Order Specialist at RE/MAX Haven, processing repair estimates, coordinating with various stakeholders, and ensuring timely completion of work orders. Her role involved significant data entry and administration responsibilities, demonstrating proficiency in real estate and property management support.

Experience

  • WORK ORDER SPECIALIST

    RE/MAX HAVEN · 2025 — 2025
    Developed repair and maintenance estimates for client projects. Dispatched estimates to clients for their review and approval. Collaborated with the team, vendors, clients, and tenants concerning repairs and maintenance tasks. Supervised the management of work orders and tracked their progress until finalization. Engaged with PropertyWare and Monday.com as CRM tools while utilizing Zendesk and Slack for communication.
  • PROPERTY MANAGEMENT ASSISTANT

    Raywhite Baulkham Hills · 2023 — 2024
    Supported Property Managers with daily tasks for an Australian real estate agency. Gathered and prepared summaries of tenant applications. Oversaw the management of PM and RP invoice email inboxes. Coordinated bill and notice redirections for new and existing managements. Distributed strata notices to landlords and tenants. Administered eNotice portals for Hills Shire Council and Sydney Water. Processed invoices from eNotice portals for landlord payments. Issued water usage invoices to tenants and finalized maintenance projects upon job completion.

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