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Quineth — Mid-Level Administrative and Customer Service Specialist from South Africa

Quineth

Mid-Level Administrative and Customer Service Specialist

South Africa Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Quineth N. is a seasoned professional in Administrative and Customer Service roles, leveraging a wealth of experience across the financial, retail, and hospitality sectors. Based in Johannesburg, South Africa, she has honed her ability to manage accounts and deliver high-volume customer support. Her career began as a Customer Service Agent at Webhelp, where she expertly handled inbound queries and efficiently resolved complaints. Transitioning to retail, she excelled as a Till Operator at Woolworths, ensuring accurate transactions and superb client service. At Boxer Superstores, Quineth advanced to Front-End Supervisor, overseeing stock control and cash office administration. Most recently, she served as an Assistant Financial Administrator at Hard Rock Cafe, where she supported accounts payable/receivable processes and maintained financial records. Her proficient use of Microsoft Excel, Word, and Outlook enhances her record-keeping and data management skills. Fluent in multiple languages including English, IsiXhosa, and IsiZulu, Quineth is available immediately to bring her expertise to a new administrative or customer-focused role.

Experience

  • Assistant Financial Administrator

    Hard Rock Cafe · 2022 — 2024
    Handled the processing of invoices and payments, supporting both accounts payable and receivable processes. Maintained financial records and assisted with payroll and financial reporting responsibilities.
  • Front-End Supervisor / Cashier / Inventory Clerk

    Boxer Superstores · 2021 — 2022
    Oversaw front-end operations and managed stock control, including the receiving of goods. Supported cash office administration and reconciliation efforts, while coordinating tasks among team members.
  • Till Operator

    Woolworths · 2016 — 2020
    Accurately processed transactions and delivered consistent customer service. Assisted in the replenishment of stock and maintained precision in daily cash handling and reconciliation tasks.
  • Customer Service Agent

    Webhelp · 2014 — 2016
    Managed a high volume of inbound customer queries through phone and email. Efficiently addressed complaints while ensuring customer satisfaction and professionalism. Provided customers with accurate information about products and services, and processed orders, returns, and account updates.

Skills & Expertise

Education

  • Marketing Management (N4)
    West College · 2013 — Present
  • End User Computing
    PC Training & Business College · 2010 — Present
  • Grade 12
    Waverley Girls High · 2009 — Present

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