Rachel L.

Rachel P. is a proficient Senior Medical Billing Specialist at Connext Global Solutions. She has extensive expertise in healthcare billing, emphasizing her experience in insurance verifications and prior authorization processes. At Connext, she ensures adherence to HIPAA standards while managing patient data, coordinating with healthcare providers, and meeting critical deadlines to maintain service level agreements. Rachel's role in the healthcare industry involved supporting organizational objectives by verifying insurance eligibility and benefits, processing authorizations, and communicating vital information to both providers and patients. Her previous positions at Everise Philippines and Booking Go enhanced her customer service capabilities, supporting her goal to contribute effectively to team environments. Rachel holds a BSBA in Marketing Management and has completed education in Hotel Management, which complements her interdisciplinary strengths in customer engagement and business operations.