RACQUEL C.
Senior Quality Assurance Manager
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EnglishTagalog
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About
Racquel C. is a seasoned Production Management Specialist with over 15 years of experience in the garment industry, focusing on Quality & Compliance. She has expertly supported globally recognized brands, including Target, Nike, Levi's, and Uniqlo, across Vietnam and the Philippines. At Thuan Phuong Group, she ensured full compliance with international quality standards and managed end-to-end quality control, reducing defects through CAPA and enhancing audit readiness. At SEDO VINAKO, she developed quality control processes tailored to meet customer requirements and led site-wide quality management. Previously, Racquel managed daily manufacturing operations at Rangepal Consumer Goods Trading and applied her skills at Nam Thuan Garments to maintain strict adherence to production standards. With experience spanning multiple roles from Quality Assurance to Laboratory Management, Racquel has a robust track record of optimizing production flows, reducing waste, and delivering consistent, on-time results.
Experience
Production Management Specialist (Quality & Compliance-Focused)
THUAN PHUONG GROUP · 2025 — PresentEnsured compliance with buyer standards and international quality requirements during all production phases including cutting, sewing, washing, and finishing. Led quality control processes from inline to final inspection following AQL standards, and minimized customer claims. Conducted root cause analysis through CAPA methodologies and implemented corrective actions for recurring defects. Monitored key quality KPIs and executed improvement plans for enhanced product consistency. Verified raw materials and washing outputs against approved standards to prevent quality issues in bulk production.Quality Assurance Manager / Compliance Leader
SEDO VINAKO · 2024 — 2025Developed quality control processes to meet customer requirements and defined specifications for raw materials while ensuring supplier compliance. Oversaw product development stages from final inspections to making pass/fail decisions. Maintained documentation accuracy and utilized statistical analysis for quality improvements. Identified continuous improvement opportunities and led quality management across site operations, adhering to regulatory safety and production practices. Conducted training sessions to enhance defect reduction and quality awareness across departments.Quality Assurance Manager / Compliance Leader
Nam Thuan Garments · 2021 — 2022Ensured compliance with UNIQLO's production and quality specifications from raw material inspection to finished goods evaluation. Maintained comprehensive quality control procedures and conducted inline, pre-final, and final inspections to reduce shipment rejections. Analyzed defect tracking data and led CAPA plans in response to internal non-conformance and customer complaints. Collaborated with production and merchandising teams to align production with quality goals, and supported inspections and audits by managing compliance records.Quality Assurance Manager
Pine Tree Company · 2021 — PresentImplemented in-house quality control procedures for intimate apparel production. Oversaw inspections of raw materials and ensured conformity to buyer specifications. Managed pre-production sample reviews and audits to ensure product consistency. Evaluated compliance with customer requirements and led defect monitoring processes, working collaboratively with production teams to address issues. Developed quality trend reports for performance tracking and oversaw evaluations of first pieces and pilot runs.QA Assistant Manager / Laboratory In-Charge
Yakjin Saigon Corporation · 2012 — 2015Managed a textile testing laboratory to ensure compliance with global brand requirements. Conducted and supervised various physical and chemical tests according to AATCC and ISO standards. Interpreted test results to provide feedback to production and QA teams, maintaining lab equipment calibration for accurate testing. Developed SOPs that aligned with brand audit requirements and led internal training sessions on testing procedures and client standards.Quality Administrative Assistant
Sunknit Philippines Corporation · 2003 — 2007Managed export-import documentation processes to facilitate timely global shipments. Coordinated with logistics providers to ensure clearance of goods and compliance with buyer conduct codes. Maintained comprehensive compliance records and led employee orientation programs on company policies and safety procedures. Collaborated with management to prepare for factory audits and promote awareness of labor rights.Operations / Quality Manager
Rangepal Consumer Goods TradingManaged daily operations of the manufacturing facility, ensuring coordination among production, quality assurance, and logistics departments. Designed policies and workflows to enhance operational performance and minimize waste. Controlled budget planning and ensured compliance with labor laws and health and safety protocols. Directed QA functions, including raw material inspections and final product quality assurance, to meet benchmarks. Maintained relationships with buyers and clients, managing product specifications and quality validations.QA Assistant Manager / Production Support Officer (PSO)
Seojin ApparelDirected incoming material inspections, ensuring compliance with specifications prior to production release. Implemented statistical process control to improve consistency in materials. Led investigations into product defects and coordinated with teams to develop CAPA plans for quality improvements. Analyzed quality trends and prepared performance reports for review. Managed training for QA inspectors on updated standards and quality criteria.EXIM Documentation / Factory Compliance Officer
YOOSHIN Fashion IncorporationManaged export-import documentation and compliance with international trade standards. Coordinated with freight forwarders and ensured adherence to labor and safety regulations. Provided mediation support for employee grievances and promoted a safe working environment by implementing training programs.
Skills & Expertise
Education
- Bachelor of Computer System Design and ProgrammingAMA Computer Learning Centre · 1996 — 1998
- Secretarial – Steno/TypingManpower Youth & Development · 1994 — 1995
- SecondaryArellano University Plaridel Highschool · 1989 — 1993
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